We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Always ask to see this card before letting anyone into your home. Whats in it for you? I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. 27,852 - 30,151 a year. What are the costs and charges at Watergate Court. endobj View details of your former and current tenancies including rent statements and repair. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. Internal deterioration such as damage to carpet, walls etc. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Housing contact details - Gateshead Council :L+Ftc[Sdu|^Y^. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. Wherever possible we will place the order immediately. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Repairs - Gateshead Council If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. New online repair reporting system launched - Gateshead Council Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. Copyright Andy T - 2021. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. We will tell you in advance when any work like this will happen. Your Employees Portal - Gateshead Council endobj The report found the repair centre's ability to handle calls was deemed 'critically low'. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. These include re-fixing toilet seats and repairing minor leaks. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. To register with My Housing Account, select 'my account' at the top of the Council homepage. Failure to do so could give you grounds to make a council house disrepair claim against them. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Our housing offices are currently closed to the public. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. If so we can help you claim compensation on a NO Win, NO Fee basis. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. : 50K - 53K. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. For further information please contact the Involvement Team by: Civic Centre You can also include claims for loss of earnings and care costs if necessary. Wednesday 2nd November 2022. E6 2JA. Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com Unfortunately, this job posting is expired. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. 0191 433 3174. housingadvice@gateshead.gov.uk. Section Manager - Repairs - Gateshead Council - North East Jobs Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. We are Gateshead Council'sHousing Team. This covers things like outside painting, replacement windows and annual gas servicing. People really are our greatest asset at Gateshead Council, and we value every employee. Gateshead, England Jobs - 16,311 openings | Glassdoor NE8 1HH The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. They should all be done. We will need to look at what has been damaged so please don't throw anything away. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. 2 0 obj Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Call us on 0333 050 8887 to start the process or fill in the form. "The garages at Leam Lane had already been condemned, and we were working towards . This includes both small leaks and emergency repairs. This is known as the Right to Repair scheme. Head of Repairs and Maintenance - Gateshead Council - LinkedIn %PDF-1.5 A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. Housing Repairs and Maintenance Service Gateshead - Government Online You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. It is also possible to claim for any damage that may have been caused during repair works. Payslips. about Our Customer Scrutiny Panel needs you! Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items.

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