Disabled Person, Inc. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions Customer Care Representative, Human Resources As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. 2023 Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Alight Solutions Easy 1-Click Apply. We are not an agent or representative of any employer. This role is designed for people who have strong empathy and communication skills. Responding promptly to customer inquiries. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. We learn from one another, champion progress and challenge the status quo. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Customer Service / Guest Services, Part-Time Communicating with customers through various channels. Alight also offers a comprehensive benefits package. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Must be able to work a flexible schedule based upon high call volume needs. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. We are brave in spirit, act decisively, learn quickly and get it done. From company leaders to our newest colleagues, we all play a role in bringing our values to life. #beAlight Si es as, entonces ReedGroup es para ti! Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. to demonstrate your interest in the role. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Required Skills. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Help us reimagine how people and organizations thrive! Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care Representative, Human Resources (Charlotte, NC) job We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Find contacts: direct phone number, email address, work experience. Customer Care Representative, Human Resources - Virtual - LinkedIn Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Visit investor site Looking for an Alight office? We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). These teams are a critical component of Alights health care,retirement and HR-delivery services. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Customer Care Representative Human Resources. You have Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. READ MORE Important information: At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Our story starts with a simple universal truth: Every business is a people business. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Care Careers - Alight 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Find out if you meet the requirements! Get hired today! 2023 Contact Us | Alight Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Alight Easy 1-Click Apply. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Explore careers Media or Investor inquiries? Working as a Customer Support Representative at Alight - Indeed Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. * Make independent complex decisions within the scope of your authority There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Our story. Customer Care Representative, Human Resources - Virtual Job in Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Every colleague shapes how Alight can become better, stronger and brighter together. This job listing has expired and the position may no longer be open for hire. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Lensa, Inc. - Lensa is a job search engine. Customer Care Representative Human Resources. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Alight is committed to the continued development of our colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Tasks to include in a Customer Care job description . at Alight Solutions. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Check out our current jobs that have a virtual/work from home option. Customer Care Representative Human Resources. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Customer Support Representative Salaries in the United States for Meet Alight Customer Care Watch on Why Alight? Health insurance is either BCBSIL or Kaiser depending on where you are located. Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Be Real with Alight and help us re-imagine how people and organizations thrive. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. In addition to a base salary, this position may be bonus eligible. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . View this and more full-time & part-time jobs in Miami, FL on Snagajob. We reward continuous improvement and encourage you to own your own development. https://www.consumer.ftc.gov/articles/0243-job-scams. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Customer Care Representative (Open to Eastern & Central Time Zones) Job Benefits start on your first day of employment, Programs & activities that give back to our. Customer Care Group jobs | Customer Care Group jobs at Alight * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Customer Care Representative, Human Resources - Virtual Must be able to work a flexible schedule based upon high call volume needs. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Alight Solutions Customer Care Representative Jobs * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative, Human Resources - Texas Virtual (Work Find the best jobs in the US, apply in 1 click and get a job today! Additional pay could include bonus, stock, commission, profit sharing or tips. Alight Solutions hiring Customer Care Representative - Bilingual . Get the latest news and information. If so, you've come to the right place. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. You're able to quickly input and retrieve data while working with the customer on the telephone. Only applicants from locations above will be considered. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! This program provides you with the foundation you need to lead to a path of success. Alight Easy 1-Click Apply. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Carry out monitoring visits to verify information provided by . Help make it more accurate by adding yours. Alight Customer Care Representative jobs - Indeed The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Customer Care Representative Greater Toronto Area, Canada. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. View Job description, benefits and responsibilities. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. I was responsible for keeping up to date with daily schedules and routines and managed all of . * Use productivity and quality data & metrics to achieve superior customer service results Benefits . Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Explore open roles at Alight. Knowing our products inside and out so that you can . Our story starts with a simple, universal truth: Every business is a people business. Alight is committed to the continued development of our colleagues. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Our commitment to Diversity and Inclusion. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Cons. Get a free, personalized salary estimate based on today's job market. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Alight Solutions Customer Care Representative Salaries This training will take place during the first 5-weeks of your employment, and the hours are full time. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. At Alight, we are reimagining how people and organizations thrive. Health, Dental, Vision, Life Insurance and more. View similar Customer Service / Guest Services jobs below. Customer Care Representative, Human Resources - Charlotte, NC at Alight * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. See our awards. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Work-Life Balance * Able to work independently and to adapt to a rapidly changing environment Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Our Promise Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. We promote healthy lifestyles and flexible work arrangements for our employees. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. You will be notified during the hiring process which checks are required by the position. Mid Level We want towelcome you to learn more aboutAlight and our Customer Care team. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Customer Care Representative Job Description - Gladly You will be notified during the hiring process which checks are required by the position. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.
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alight customer care representative job description