Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Free public parking is available at a location nearby (reservation is not needed). Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Do you have a room with a view available? PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. If you booked through us and want to leave a review, please sign in first. I really didn't know about bed bugs at the time. For the money, this hotel was beyond worth it. Breakfast is unreal. Get exclusive access to members-only deals by email. We all have bed bug bites all over us and they are very uncomfortable! Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Ideally, we'd publish every review we get, positive and negative. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. The facility was a great experience for the modest price. Weird. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We verify reviews to ensure the traveler booked with Expedia Group. This hotel was highly-rated for its very comfy beds. Staff was amazingly friendly. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Building itself is beautiful. The most helpful contributions are detailed and help others make better decisions. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Basically got one night free with purchase of one night compared to other Hotels in same area. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Highly recommend. If we find any, we delete them and, if necessary, take action against whoever is responsible. Booking.com. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Yeah right! We stayed at this hotel last summer, June 2010, and left with some bites on us all. Landlord And Tenant Duties Regarding Bed Bugs - Colorado This is the version of our website addressed to speakers of English in Canada. This material may not be published, broadcast, rewritten, or redistributed. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Beautiful facilities, parking lot was a bit dark at night. The mountain view is stunning. We stayed here with our two kids. Please see our partners for more details. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. It is served in the restaurant. Made beds, replaced towels and amenities. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It seems that communication was lacking in your case, I apologize. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. This hotel exceeded our expectations. The Academy Hotel is independently owned and operated. From complimentary high-speed internet to plush beds, this hotel has it all. This lets us know our reviews come from real guests like you. Check around the edges of the box springs. It was great stay. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Yeah right! Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. If the staff was better, the hotel would be an excellent place to stay. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Amazingly clean. Pet-friendly rooms are also available. Additional sorting options might be available (by type of traveler, by score, etc). This property has taken steps to provide more sustainable and eco-friendly travel. It is my hope that you see fit to give us a second chance to win your valuable business back. Seafood, The property was run down and the room was awkward and small, especially the bathroom. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Staff was amazingly friendly. Breakfast was okay, but servers were nice. Hotel was clean and had a pleasant clean smell. The eggs are almost impossible to see when laid on most surfaces. Contributions should be travel related. Bedbugs in room. Great location, great amenities. Booked this on a major travel site for an incredibly low price. I really didn't know about bed bugs at the time. NEVER again! Bed Bug Reports Embassy Suites Hotel Colorado Springs Colorado Springs Oh, & rooms were almost sound proof! When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Oh, & rooms were almost sound proof! Rooms hallways ,pool area, dinning area. Arrive: 03-01-2023 . Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Room was a nice surprise- nice size, comfortable beds and chair. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Reviews are most valuable when they are original and unbiased. Error: Overall the hotel was very nice as was the experience. Hotels Colorado Springs, Colorado | TheAcademyHotel.com The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. I would definitely stay again! Try again. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Breakfast was top notch. A great pool in the lobby which is nice for kids. easy access to the freeway. if the writer is claiming to be someone else). Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. Taxes and fees that are shown are estimates only. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Excellent breakfast. She contacted me later in the day and said she would e-mail me their report. The Academy Hotel | 8110 N. Academy Blvd. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Buffett had a little bit of everything., The room was very nice, clean and in great condition. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Omlet station was great the rest of the food cold and old. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Rooms were clean and comfortable 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Please note that all Special Requests are subject to availability and additional charges may apply. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Built in 2017 as an exclusive couples romantic getaway. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs close to everything i needed to go to. I did not like how dark the place was, and how murky the pool was. Overall, okay. We allow a maximum of 2 pets per pet friendly room. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. It seems that communication was lacking in your case, I apologize. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. 15 Top-Rated Hotels in Colorado Springs | PlanetWare Called back immediately to report and the GM called back fe. Icon Color & Report Disclaimer File a new bed bug report at this location Bedbugs thriving in Colorado, find them before they find you - KOAA They have a wonderful breakfast bar. Reserved 2 rooms, 1 king & 2 queens. Pool area was poorly lit but was heated. I felt like it was inconvenient for us to dine there or something. The pool looked nice but didnt get a chance to enjoy it. The bathroom had poop on the toilet when we checked in. Though the lobby is lovely don't let it fool you! Room had some leaking issues at sink but was still very clean and fresh. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. See More Rooms & Suites 01 / 09 714 out of 2735 reviews" ", Rating 6 - Okay. Server was very nice as well. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Room 238 had bedbugs. This meant there was furniture being moved men shouting up and down the hall and dogs barking. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. All rights reserved. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. We went back to the area for spring break and decided to stay there again because of the location and price. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Comfortable bed, quiet, excellent breakfast! Loved the breakfast! Pizza, My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Skyware Booking Engine This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. There was a problem loading the reviews. Children 18 and above are considered adults at this property. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. It is my hope that you see fit to give us a second chance to win your valuable business back. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Our bed was horrible. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Copyright 19962023 COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. We all have bed bug bites all over us and they are very uncomfortable! The atrium for the hotel is beautiful. * Complimentary Breakfast: Bar is always amazing! Made beds, replaced towels and amenities. This service may contain translations powered by Google. Each review score is between 1 and 10. Prices for cribs and extra beds aren't included in the total price. I really didn't know about bed bugs at the time. Its a bit old and outdated, the rooms were a bit dusty. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Expedia, Inc. is not responsible for content on external Web sites. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Top notch guest services. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. I love the quiet calm vibe. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. The check-in was fast and easy. Contributions should be appropriate for a global audience. Clean and friendly staff room look as if they have been updated. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Disliked: Cleanliness, amenities, property conditions & facilities. The view of Pike's Peak from our room was amazing. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Examine your luggage carefully while repacking and when you return home. Disgusting! NEVER again! So pets or no pets? Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Thanks! When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. Chapel Hills Mall is 1.2 mi away from this hotel. The Academy Hotel Colorado Springs - Reservations.com Restaurant is good. But this would have been bearable had the staff not been downright snotty and rude. There is nothing classy about the way this staff treats it's guests. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. All content should be genuine and unique to the guest. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. You can sort and/or filter them by time of year, review score, and more. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Yeah right! Freeland admits it's work that can make your skin crawl. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. I'm seeing where it says both? Bed Bug - Review of The Academy Hotel Colorado Springs we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! On Mar 24 2011 Well. Nobody is safe," Freeland said. Is there a laundry facility in the hotel? Hotels.com - Deals & Discounts for Hotel Reservations from Luxury Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. The breakfast was excellent and free but the staff during breakfast was totally rude. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Location off highway was amazingly easy. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The Academy Hotel Colorado Springs - HotelPlanner.com Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. A chef was available to make made to order eggs/omelets! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK )Icon Color & Report Disclaimer, File a new bed bug report at this location. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. The room was large, 900 TV channels and reception area inviting. Nobody likes that thought," Freeland said. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Tenants and landlords - bed bugs in residential premises. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The bathroom had poop on the toilet when we checked in. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Yeah right! On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Mountain View was decent but not sure its worth the up charge. more. NEVER again! Taxes and fees that are shown are estimates only. (Click on the Red Icon to view detailed bed bug reports.) Its an older hotel, but its clean and the free breakfast makes it a must stay. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. We went back to the area for spring break and decided to stay there again because of the location and price. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it.

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