Love to shop but can’t stand the queues? With its “mobile scan and go” Sainsbury’s are taking a leaf out of Apple’s book. Good that you don’t have to scan Nectar card like with the handheld scanners to initiate the shopping trip. Very difficult to negotiate phone, item to scan, plus trolley and anything else. Despite all the hype since Go’s launch two-and-a-half years ago, it has only expanded to 12 locations and is yet to open its first UK store, or indeed launch anywhere outside the US. Sainsbury's has launched the UK's first till-free store in London with plans to roll the new digital system out across the country. It is the best experience from a self scan app I have used from any supermarket though even with the little niggles I have mentioned. Sainsbury’s is piloting new scan, pay and go technology that will allow shoppers to pay for items in-store using their smartphone without visiting the checkout. For more information, see the developer’s privacy policy. Supermarket chain Sainsbury's is trialling its first "till-free" store, in which shoppers do not need to queue for a staffed or self-service checkout. Credit and debit card contactless payment limit amount has now been increased to £45. Sainsbury’s is launching a shop-and-go smartphone app that will allow customers to complete their entire in-store shopping trip using their mobile. In a UK supermarket first, Sainsbury’s is trialling new scan, pay and go technology that will enable customers in one of its busy London convenience stores to pay for products in-store using their smartphone. Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! Retail: Scan & go checkout-free shopping comes to Sainsbury’s In what it claims is a UK first, Sainsbury’s is trialling new scan, pay, and go technology in one of its London stores, removing the need for customers to queue at checkouts. I find the Tesco version with a handheld ‘point and scan’ unit (with its own trolley slot) very much easier and quicker to use. Here's how:• Download the Smartshop app to register – you’ll need to have your nectar card ready• Scan items you want as you walk around the store• Pack your items as you shop• Pay in a flash and feel like a VIP at one of our SmartShop checkouts* Or pay with Apple Pay!You can use SmartShop on your mobile data or our free in-store WiFi, where available.Smartshop is currently available at over 100+ Sainsbury’s stores across the UK, with more stores being added all the time.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’.WHAT OUR CUSTOMERS ARE SAYING• "Flawless! There are often queues for these machines even at times when you’d expect it to be quiet. Love to shop but can’t stand the queues? My mum uses a service provided by Sainsbury’s called Fast track. For example, usage of SmartShop, Sainsbury’s in-store shopping app that allows customers to scan products as they go around a store and skip checkout queues, has surged as consumers prioritise social distancing and embrace contactless shopping. In order to buy products from us and check out of the website you need to enable cookies in your web browser before using the site. As other reviewers have pointed out it’s really quite awkward to use, especially if like me you have even mildly stiff/ cold / arthriticky hands/ fingers and if you cannot hold and use the phone (as needed for app use) in just one hand. Today the app failed halfway through my shop and when I asked for help I was told the staff were aware the app had been ‘playing up’ today- but nobody was bothering to warn customers coming in! Want to be part of the future of shopping? Whilst you can finish your shop and pay at any of the self scan machines it would be a really nice feature if you could just pay using Apple Pay directly within the app and not have to use a terminal at all. Want to be part of the future of shopping? The App includes the latest offers and savings so customers can see exactly how much they’ve spent. The grocer has expanded the trial from the original three Sainsbury’s Local stores to include larger stores such as its hypermarket in Colney near St Albans. Because of the flat nature of the shape of phones and position of camera lenses you basically need ( at least) 3 hands. Super quick , easy to set up, just need a nectar card and a smartphone and you’re good to go. After reading some of the other reviews I was wary of trying this. Using the service customers can register on the Scan & Go App, link their Nectar Card and then shop for items by scanning the barcodes with the camera on their Android or iOS device.. There are two ways to get started: SmartShop app – register by downloading the SmartShop app. BUT after a few uses I think it’s more trouble than it’s worth. SmartShop is a new in-store shopping app trial that lets you scan as you go! 1 Download the app or register in store at the handset wall — you’ll need your Nectar card handy. Sainsbury's, the second largest grocery retailer in the UK has rolled out a mobile version of its scan and go concept. According to Meijer's website, "Shop & Scan orders get randomly selected for a service check. I liked the idea of this very much and am very willing to try new tech to speed up my shop. You can now have your shopping list right at your fingertips (literally!) SmartShop enables customers to scan groceries, pay in-app via Apple Pay or Google Pay, and scan a QR code to confirm payment before leaving. Select your app store to download the app SmartShop is the new way to shop at Sainsbury's. Once all items are in the trolley the customer heads to a self checkout til and scans the QR code on the till screen which then displays all items in the trolley and takes the customer straight to payment. Quick, easy, simple to use"• “SmartShop has revolutionised my weekly shop”• “SmartShop was really convenient”WHAT THE MEDIA HAVE SAID“We were genuinely impressed at the ease and accessibility of the till-free shopping experience.” – The Independent “It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.” – Gizmodo UK “[…] the future works remarkably well.” – The Telegraph KEEP IN TOUCHIf you have any feedback about the app or your SmartShop experience, please email us at smartshop.support@sainsburys.co.uk*SmartShop checkouts are not available in our mobile pay stores, as these are Apple Pay in-app payments only. To combat scan-and-go theft, retailers and tech companies employ front-end audits that verify customer scans against the products in their carts.Some, like Meijer, set an algorithm that will randomly select customers for a bag check. The app works almost as well as the in-store handheld scanners but with the constant switching to the camera to scan it does take a few seconds longer to scan each item. Sainsbury's tests Scan, Pay and Go in London grocery April 30, 2019 Sainsbury's has launched what is says is the first till-free grocery store in the U.K. at its Holborn Circus location in London, where customers can check out without a cashier, according to a company release. The app, which is currently in development and will be trialled at the grocer’s Wandsworth supermarket later this year, will allow shoppers to scan barcodes of the items they need while at home and add them to a shopping list. Just scan, bag and go, it couldn't be easier! Read more: Sainsbury’s launches mobile scan and go trial “The experiment created excitement amongst customers, with many keen to check … Get all of your passes, tickets, cards, and more in one place. ... Sainsbury… The pilot reflects consumers’ desire for convenience, time-saving and a new trend to buy less, but multiple times during the week. The program will notify store associates via an app or software, and they will then verify purchases before allowing customers to leave the store. The new technology gives shoppers the option to … The developer, Sainsbury's, has not provided details about its privacy practices and handling of data to Apple. Sainsbury's officially launched its SmartShop Scan Pay & Go app last year which customers could use in its Clapham store in south London to skip the queues for the till. This consists of a portable scanner that is used by the consumer to scan and bag items by themselves. My only minor niggle is that my local store only has 8 self scan machines and of those only 1 is now dedicated to Smart Scan. It would also be handy if any Nectar vouchers could be stored and redeemed from within the app. Sainsbury’s – Scan & bag as you go. Have to admit I had not used a self scan & pack facility to shop with until the Coronavirus lockdown restrictions & wonder why I didn’t use it before as it offers a much faster shopping experience. The scanning of barcodes within the app is very fast and accurate. Here's how: • Download the Smartshop app to register – you’ll need to have your nectar card ready • … Sainsbury’s has begun testing a new ‘Scan & Go’ smartphone app that allows customers to scan items as they shop rather than at the till. In a UK-first, customers can use a smartphone app to scan items directly from shelves, pack them in bags and pay using a digital code at the front of the store. Sainsbury’s has rolled out a 12-week trial of its first shop-and-go phone scanner at its Clapham North Underground station branch in London.. This app is available only on the App Store for iPhone. Compatible with iPhone, iPad and iPod touch. Previously customers would have to pick up a scanning device when they entered the store scanning items as they dropped them into the trolley. I often go out without my wallet as I use Apple Pay so frequently forget to take any paper vouchers with me. Seeing a running total really helps with budgeting as well so there are no nasty/embarrassing shocks at checkout with not having enough available funds (we have all been there once or twice in our lives unless extremely lucky to not have to worry about what you spend). Come along to Sainsburys and check out the new scan and go shopping experience. I’ve used the Waitrose scan and pack service for a long time now but find the Sainsbury’s version even better. In 2018, Sainsbury’s widely introduced SmartShop, a “new technology which gives shoppers the option to grab their groceries and skip the checkout completely”.Customers can now use the Smartshop app or handsets to scan as they go, then purchase at a dedicated Smartshop checkout. This means you'll be able to skip the checkout queues and be on your way in no time. Sainsbury’s pilot feels like a cheap, less convenient, Amazon Go – which itself has not been without problems. The experiment will put SmartShop Scan, Pay & Go technology to the test in a bespoke food-to-go store, making grocery shopping quicker and more convenient. This can now be done using the Smartshop mobile app. 2 Scan and bag as you go (either bring your own bags or pick them up at the entrance) Information. I echo the other comments re: unreliable Wi-fi / 4G. October 2019. Once my mum finished her shopping, the scanner is then brought to a staffed checkout kiosk, where the information from the barcode scanner is read and transferred onto the kiosk. However, these stores retain checkout tills and self-service terminals. Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! Requires iOS 12.0 or later. The Holborn Circus till-free store experiment builds on Sainsbury’s SmartShop Scan, Pay & Go app. Using the latest version of the retailer’s SmartShop app, the new service is being trialled in its Clapham North Station convenience store. For example, we can use the cookie to recognise you and complete your username or email address and securely retrieve your shopping details if you move to different parts of the Sainsbury's website. The app syncs with your Nectar card so at the checkout you simply swipe your card and it registers all the items you have scanned. Sainsbury's, the second largest grocery retailer in the UK has rolled out a mobile version of its scan and go concept. If you enjoy shopping like we do it’s always fun, but now it’s become much more exciting with our new Scan&Go service in select Carrefour Hypermarkets. This is especially a problem with the frequent items where the barcode is not accessible on a simple flat surface and so you need both hands to hold the object and/ or flatten out the barcode as well. Previously customers would have to pick up a scanning device when they entered the store scanning items as they dropped them into the trolley. Payment is then made in the normal way. Sainsbury’s itself is trialling its own version of ‘scan and go’ technology in its Clapham North store in London, using the Smartshop app technology as support. Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! The developer will be required to provide privacy details when they submit their next app update. Copyright © 2020 Apple Inc. All rights reserved. So far all the prices have come up correct compared to what the shelf says too. This … Customers can scan products with the smartphone app and pay for the goods without having to visit a fixed till or self-service machine. We tested it versus using the retailer's own device and whilst the accuracy of the scanner was a little less accurate, it was still practical to use. Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! Also requiring a mobile data connection could stop people using the app if they have had a heavy usage that month, it would be nice if all Sainsburys offered free in store wifi (even if just for using the app - easily configured in-store by any average I.T team). Sainsbury’s is expanding its mobile scan and go trial from three stores to ten as it continues to test customers’ response to the technology. Job Vacancies; Leasing and Advertising; This helps us to understand any items that are… The #1 ranking website on retail innovation, News, views & reviews from the world of digital retail, A look at Sainsbury's Smartshop scan & go technology, Behind Sainsbury’s in-store Mobile Pay solution, Sainsbury’s mobile-first and check-out free store is an unambitious failure, The paradox of choice - when to build and when to buy retail technology, The problem with personalisation in retail - the 4 things retailers need to face up to and stop ignoring, Nike's latest House of Innovation mobile technology includes Shop the Look and Scan & Go, Virtual fitting technology being trialled by ASOS, Macys & Walmart. If I could add one thing to the app it would be to integrate more with the Nectar app so you can see your weekly Nectar offers instead of having to switch between apps to see if an item is offered bonus points that week. Starting today, shoppers at Sainsbury’s Holborn Circus convenience store in London can check out the UK’s first till-free grocery store. as you're adding items to your basket! Up to six family members will be able to use this app with Family Sharing enabled. UK supermarket chain Sainsbury’s is using its ‘scan and go’ technology in its Clapham North store, meaning customers can scan products with a smartphone app and pay for the goods without having to visit a fixed till or self-service machine. Image credit: Sainsbury’s. Sainsbury’s in the UK is trialling a new ‘scan and go’ service in 3 of its London shops. Here's how to shop smarter. 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