I have proof in black-and-white. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So I went to the self-checkout, and there I was harassed by two other employees. This is the Lancaster Ohio store. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. The next best thing would be some sort of response just so I know you are aware of my issue. Desired outcome: More or less told tough. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. They never want to cut the meat that's available. Most customers were really nice and then there were some that you just lose faith in humanity from. Giant Eagle Grocery - CentralPercentum GetGo. Submit a complaint and get your issue resolved. Giant Eagle reviews & complaints. There was a manager standing at front of store with one cashier checking out a long line of customers. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Of the others, I choose G.E. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. I like that i get discounts on gas when i shop. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Terrible Terrible Terrible. Not a good look for Giant Eagle. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I was told I would hear back in 2 to 3 weeks. 1. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. all that "but COVID" bull$#*! Because more often than not, they have what is needed and at a fair price! 228 in Cranberry Township PA (the one by Target not out toward Mars). The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. No need to bother with long lines or product availability. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. User; Business User; . Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. It goes against our guidelines to offer incentives for reviews. Extremely poor customer service at #43 township of pine market district. Wide selection of produce, meat and general grocery products. I guess Heinen's will be my home store. For example, pharmacy business hours are 8a-8p. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. At this point I have spent way too much time with them without a resolution to this problem. Pros. Anyone can write a Trustpilot review. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Help even if you are not a cashier, you work for GetGo! For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. Companies can ask for reviews via automatic invitations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Be the first to write a review for Giant Eagle Supermarket. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Look at your competition! Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Claim it and get a lot of features. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. I was told i needed to spend $30 in 1 trip. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. I said I would write to Ms. Laura Karet about this. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. 8% of Giant Eagle employees are Hispanic or Latino. If y'all know what store this is then you know what goes on there. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Management also doesn't know how to utilize people to their best ability. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. At first, it was alright, but it progressively got worse along the way. I have always had excellent quality meats from the Market District at this location (Carmel, IN). My husband **** called their customer service two days later and was informed that I had to call. This is unacceptable. Not only is it not obvious to this pharmacy but its oblivious to them. I gave her the substitutions and one additional item. GE card number 78012 Our only son was born @ Magee Womens Hospital in Pittsburg . It's more of an inconvenience than a convenience. This was about 6:30pm. They told me it was the best they could do and offered no solutions. My parents come here to get produce, and they got me into the habit, too. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. I can never forgive that. Digital coupons only STINK! THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Then I either stand and wait for half an hour or have to come back another day. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Category Food & Beverages. Giant Eagle reviews & complaints. What happened to integrity and company loyalty. Click here to get notifications about new complaints of Giant Eagle. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. I let her know I have health issues so can't wear one. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I'll go to Kroger's from now on. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. For the price I paid, I am very disappointed in the quality. Category Food & Beverages. So I have called repeatedly and was told the discount would be added, but it never has been. This is a very serious issue. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. For that, Im lucky! Giant Eagle Pharmacy caller complaints. Giant Eagle Grocery - Central Percentum Giant Eagle. Giant eagle unwilling to offer anything related to customer care. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. They were absolutely the worst. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Thank you. The public deserves better than the service that GE provides. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. My husband and I tried to eat it but ended up throwing most of it away. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Giant Eagle Grocery Store Hours and Location info near Indianapolis. They were VERY rude to say the least, there was no need for it. Two weeks later (today) the same product cost me $6.39. Thank you. ***** *******. Store associates think that they own the grocery world. I didnt see any signs about that. Some of my articles are about CX (customer experience) and leadership. Hope the conversation the 3 associates had was very good. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Claim it and get a lot of features. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. His hair looks like it hasn't been washed out combed in MONTHS. Every one of the wings had at. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon.

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