Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. This can often resolve a connection issue. Welcome to the HP Support Community. Start by unpacking the box and identifying the modem, cables, and instruction card. . 4.7 out of 5 stars based on 30 product ratings (30 . What if all the lights on the modem are off? found on earlier modems. This made me suspect the problem was not my modem after all. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Use a DSL splitter to plug a phone and a modem into one wall jack. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. For more information, please see our It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. . Privacy Policy. Dynamic QoS: Prioritizes data through the router for smoother streaming. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Unplug everything, wait a few minutes, and plug in again. We've created a series of self-help and install videos to empower you to quickly get connected. Have you purchased a new Axon (Greenwave). After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Cyber Monday 2021 ****h. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Plug other end of Ethernet cable into the your home phone line. This indicates nothing is connected to the modem port. Make sure this fits by entering your model number. Unplug everything, wait a few minutes, and plug in again. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. The status light ring will change colors as it goes through the installation process, to show you its connection status. See the detailed instructions and diagrams below. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) If itblinks blueagain for more than 5 minutes, service is not connected to that jack. 9.4. 2023 Brightspeed. We no longer support this browser. All Rights Reserved. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Donotinstall a filter between the modem and the wall jack. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Website blocking. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. and our Firmwareis the software programmed into your modem that makes it run. Wrong modem? . This page is for CenturyLink modems that look like this: For the following models: But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Try this: This can depend on a number of factors. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. At this point, you are ready to activate your service! The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. People who viewed this item also viewed. But, if you don't want the app, no problem you can use . Enter the user name and password provided by your ISP. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. . Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Product Description. Single status light ring. We no longer support this browser. Tried restarting and still having trouble? The one you use will depend on the type of internet connection you have. You can test this by plugging in another electrical device, and/or try another outlet. All Rights Reserved. Find on Ebay Customer Reviews. D IFV`/2l&# Ii! I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. endstream endobj 424 0 obj <. Option 2 is probably the simplest and is a good choice. X. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Press question mark to learn the rest of the keyboard shortcuts. Once the light is green, you're connected to the internet and you can get online! I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Wrong modem? 8.8. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream 9.3. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. endstream endobj The C4000BG has the same specifications as theZyxel C4000BZ. If you did not receive filters, pleasechat with us. . Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. If in doubt, you may want to wait until 7 p.m. to hook up your modem. 423 0 obj <> endobj Have a home security system? CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. What the modem lights should look like, along with timing6. If it is Red, please contact CenturyLink Press J to jump to the feed. Page 6 4. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app wishful thinking hu. Filters arenotneeded if you use theC4000XG. Setting up new service? TheC4000XGdoes not have a DSL port or light. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Try another phone jack if one is available. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Select the AP Mode radio button. You may receive a notification earlier in the day to let you know that your service . Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Visit ourtower modem setup page instead. Try disconnecting the power, waiting a few minutes, and repeating setup. Set up WPS on your modem. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. But, it also offers two DSL ports. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. best dsl modem wireless router centurylink. |Privacy preference center All Rights Reserved. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Do not use the reset button unless instructed by a support representative. BLINKINGRED-An error occured or the attempted connection failed. Use the, This means a connection failure has occurred. Most of these are best for tech-savvy folks who are familiar with modems and networking. The tech fixed the problem, and the new modem was able to connect to the DSL service. 4. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Internet Strength: 90%. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Please try another jack orchat with usfor further help. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. It should turnsolidBLUEonceit has connected. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave For all following models: . Fast and strong wifi signal. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Click Apply to finish the configuration. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. C4000LG CenturyLink. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Follow the steps to complete the installation process using QuickConnect. Third party marks are the property of their respective owners. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Click on the options below for details and step-by-step instructions. Page 8 3. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Download the latest firmware for the C4000XG. Use to replaced my failed leased modem/router. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Related Items. The status light ring may change colors repeatedly as it goes through the initialinstallation process. Zyxel C3000Z Modem. Download the Brightspeed Internet app to manage your account. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Standards-based WiFi WPA3 security. CAUTION! Wireless security settings. Please note that a phone jack is required to set up Brightspeed internet service in your home. Quality Score 9.8. In-home speeds may differ based on router setup, devices and other factors.

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