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It was the worst experience of customer service they've had. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. Companies can ask for reviews via automatic invitations. Now it is Vestaire and nobody will help me. Im very happy with my purchase. We enable millions of customers to sell what's in their closets and fund their next shopping spree. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. So pleased. We want to do anything we can to make each experience worthy of your best possible rating! How many days has it been since you purchased the handbag? We want to do anything we can to make each experience worthy of your best possible rating. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Best of luck to you! Tradesy Return Policy for Sellers. I return the bag to Tradesy for authentication and received a refund. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). I finally disputed it with the credit card company. As a seller, our ultimate goal is to increase our sales in the fastest way possible. Each of your unique items must have its listing on the platform. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I chose Tradesy because it was the only place I could find the item I was looking for. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. FAKE prada duffle bag and im done. Moreover, you also are not permitted to create a single listing of multiple items. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Otherwise, you can simply register via their official website whichever method is convenient for you. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. IT DOES NOT! Although this did not work out with the seller, the platform backed me up. The website / Sellers are honest, merchandise Authenic. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! The main photo of your listing should meet the following requirements: Products cannot be worn by a model. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. OneShop knows how challenging it is to resell online. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! This ensures that our customers almost never receive inauthentic items. I ordered a size 18 in gray, received a small in taupe. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Smaller size different color! Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Every thing I have bought from this site is FAKE! How do returns work for sellers? | Tradesy Help & FAQs Just emailed seller for options. However, Poshmark reportedly has a large audience of over eighty million users. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. I highly recommend it. It enables you to post as many items as you want for free. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! I received a YSL bag that was counterfeit and item was sold new with tags. They advertise a strict selling policy of authentic and accurate descriptions for listing. Simple methods of shipping and return shipping. Tradesy are shady. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Unfortunately their too small so well yet again soon but the seller was very kind. We hope this sheds light on our authentication process. tradesy return policy for sellers. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. no thanks. I got this Jay Godfrey dress in red for $30 and I love it. I'm so pleased with it and it's exactly as described! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Tradesy almost ripped me off of my $1,600. Last experience was not so good and never received. I think it your database could be updated. The time money gets to your account is too long, and the safe transfer fee is too much. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. One seller was screwed out of 2,500 and never received her property back. And is clean and gently used. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Consider holiday gift experiences. They were well-packaged and beautiful. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Bunch of Bullies! I sold a purse for $1050, my take home was $778.24. To us, your feedback is everything, wed love to hear from you. Replies to negative reviews in < 24 hours. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. What are the Advantages of Using Tradesy to Purchase Products? They not gonna pay you for your damaged returns. This feature will help you find the best time to place your item on sale on the site. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. In addition, the company handles all the processes involved in shipping on your behalf for free! They prefer people that they can control. Thanks so mucg After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. Isa. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. Tradesy allows you to list as many items for sale on the site without any additional fees. To clarify, our team has actually been working remotely as we no longer have a headquarters. And that Tradesy won't be on my side. Tradesy Seller Review | How it Works & What To Expect - SideHusl i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Hi Sandra, We hate that you had a bad experience. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. i can't find anything on the website. Tradesy has a flat commission rate of about $7.50 for sales under $50. i bought a bag for over 700$ this is my 4th purchase. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. This usually takes 24-48 hours (but sometimes less). Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. So I'm praying I can find one thing that j actually like that is not fraudulent! For more information, you'll find Vestiaire Collective's return policy for individual sellers here. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Tradesy also streamlines your shipping process. I have yet to find any evidence of wear on the bag-it is impeccable. So if the wedding dress doesnt fit, for example, the buyer is out of luck. Very good. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. Every thing I have bought from this site is FAKE! I took a chance and when I received my purchase it was perfect! If you have any other questions or concerns please dont hesitate to reach out. tradesy return policy for sellers - xarxacatala.cat Thanks Tradesy. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. One happy customer! A quick tour for Tradesy sellers - Help Center They still ignorantly argued that those are the same item. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Hopefully the quality is worth it. You can use this space to go into a little more detail about your company. Once done, the Tradesy app will show you the listing process. You can also go with the option of transferring them to your debit card, PayPal, or bank account. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Even after ordering the wrong color (user error) within moments we were assured it was no problem. It was easy to place the order, the shoes came in as promised. I am still waiting to receive my bag back. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. It offers free unlimited listing. We recently received your feedback and wanted to follow up with you. Just needed a special dress and there's no where to shop. - just as described by the seller. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. I do not shop with tradesy any longer. While other sites charge a 2.00 fee for instant payout or free for bank transfer. Learned my lesson. Dont use this company. We're so sorry to hear about the trouble regarding our commission rate! Prom season is here, and you deserve to look and feel amazing for your big party! The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. -Tradesy will return all items deemed above fair market value. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Thank you! While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Tradesy Seller's Guide to Returns - OneShop He never told me what the exact issue was and what was misrepresented. among us voting screen generator; hidden valley transfer station hours. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. So if the wedding dress doesn't fit, for example, the buyer is out of luck. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Literally no other app does this. Were always here to help. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Hi There,We recently received your feedback and wanted to follow up with you! the one shown is incorrect. There was a hundred dollar coupon, and the bag was described as gently used. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Next is shipping the sold item. It also provides phone and email support. Especially, if they are claiming damage then I MUST know. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. -Tradesy will return all items under $150 back to the seller if buyer requests return. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Tradesy provides an accessible 24/7 customer support team. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. The person who started the class usit actin has proof of same. Tradesy is also looking after its sellers. Im treated this way and we sold over 1/2 million dollars in merchandise. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I should have been told that it was being shipped from China and there might be additional delays. Thank you! The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Tradesy Categories . My merchandise was treated as if its their own. 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New Arrivals It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. For items priced at less than $150, the payment processing fee will be just $5. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Frequently Asked Questions Related To Tradesy. Banks vs. Credit Unions: Whats the Difference? Don't ever do business with Tradesy ever! Heres what happens next. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. A quick tour for Tradesy buyers - Help Center How fraudulent!! Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. Tradesy enables you to save. In contrast, Tradesy does not offer as many tools for sellers. They take your money and don't give it to you. All orders on Vestiaire will use their prepaid label shipping option. Another seller has started a class uit action. Some sellers seem more conscientious about this than others. Its UNREAL!! Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Anyone can write a Trustpilot review. Bought a Chanel bag that doesn't look like anything they showed. On top of the site fee , they charge another fee to payout which can take up to 5 days. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. Tradesy Restricted Items: Keep These Off Your List. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. All while saving up to 90% off retail. The buyer has your merchandise and Tradesy has your funds. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. The seller was Brandville so beware! I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Heres a Review on Tradesy. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Selling on Tradesy is indeed profitable. not a big savings but something. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. Great sales and super easy to shop for whatever you're looking for today. Worse selling app!!!!! I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. The platform charges $7.50 for every sold item that is less than $50. -Tradesy will return all items deemed above fair market value. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide.

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tradesy return policy for sellers

tradesy return policy for sellers